Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (972) 516-0717.

1. What are the Hospital hours?

   Our hospital is open Monday Tuesday Wednesday and Friday from 8:00am to 6:00pm. On Saturdays we are open from 9:00am until 12:00pm. The clinic is closed on Sunday.

2. Do I need to have an appointment?

     Both appointments and walk-ins are welcome.

3. What forms of payment do you accept?

     Cash, Check, Care Credit, Mastercard, Visa, American Express and Discover.

4. Can I make payments?

    Payment is required at the time of service.

5. At what age can I have my pet spayed or neutered?

Spaying or neutering can be done as early as 4 months of age for most breeds. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

6.  What is the pre-anesthetic blood screening?

   This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

7. How long do the sutures stay in after my pet's surgery?

   Procedures involving sutures usually require them to be removed in 14 days following the surgery. For most spays and neuters we use sutures that are absorbable and do not need to be removed.

8.  Is it a good idea to let my pet have at least one litter?

    No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of mammary tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

9.  Do you board pets?

   Yes, we do boarding for our clients. We have boarding space for both dogs and cats.

10.  What are your kennels like?

   Our dog kennels are all indoor. The dogs are walked a minimum of once every 4 hours and are given love and attention daily. Blankets and food are provided for our boarders, but you are always welcome to bring your own.